Legal

Privacy Policy

Last updated: January 1, 2025. This policy describes how TrustSpot, Inc. collects, uses, and protects information about you.

Information we collect

We collect information you provide directly to us, such as when you create an account, request early access, or contact us for support. This includes name, email address, company name, and role.

We also collect information automatically when you use our platform, including log data, device information, and usage patterns. We use this to improve the product and ensure security.

How we use your information

  • To provide, maintain, and improve the TrustSpot platform
  • To communicate with you about your account and our services
  • To send product updates and security notices
  • To respond to your comments and questions
  • To monitor and analyze usage patterns
  • To detect and prevent fraudulent or unauthorized activity

Data we do not collect or sell

We do not sell your personal information to third parties. We do not use entity data you upload to train machine learning models. We do not share your data with other TrustSpot customers.

Data retention

We retain account information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting privacy@trust.spot.

Your rights

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. EU and UK residents have rights under GDPR. California residents have rights under CCPA. To exercise these rights, contact privacy@trust.spot.

Contact

For privacy-related questions, contact our Data Protection Officer at privacy@trust.spot or write to TrustSpot, Inc., 548 Market St, San Francisco, CA 94104.